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1) INFORMATION REGARDING ORDER AND PAYMENT

2) INFORMATION REGARDING SHIPPING AND DOWNLOAD

3) INFORMATION REGARDING USE AND LICENSE RIGHTS

4) INFORMATION REGARDING PRIVACY


1) INFORMATION REGARDING ORDER AND PAYMENT

How to buy templates and checklists?
All items offered by Easy-Business-Templates can be bought exclusively as internet download. On-line selected templates and checklists are collected in the shopping cart. Thereby you can easily review your selected items and if necessary last changes can be made. If your order is complete, simply click on „checkout “ and your on-line order will be completed.

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Is it possible to test templates and checklists before the purchase?
Templates and checklists can not be tested in advance. Nevertheless, to give you an impression if the business tool meets your requirement we always provide a description and a cut-out of the template.

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How to add items into the shopping cart?
The selected files can easily be put into the shopping cart. Click the bottom “in cart”, which you find next to the file description. After finishing purchase or just for an overview of the selected items, you can click on “shopping cart” within the menu bar.

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How to finalize the order?
As soon as you confirm your order with the „check out“ bottom a separate window of the chosen payment provider (e.g. PayPal) pops up. After successful payment the items can be downloaded from our server onto your PC. Additionally an order confirmation / invoice will be sent to your e-Mail address. Please make sure that you save the file immediately on your PC.

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How to buy the files out of the shopping cart?
In order to activate the order process, please click on „check out “and follow the upcoming instructions to complete the order. First you have to login your personal account. Afterwards a separate window of the chosen payment provider (e.g. PayPal) pops up. After successful payment the files are available for download. Please note that the files can be downloaded once.

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2) INFORMATION REGARDING SHIPPING AND DOWNLOAD

What is meant by the terminology „Direct Download“?
Easy-Business-Templates provides your ordered files immediately after successful e-payment as download from our server. Please note that files can be downloaded only once. If you delete the files you have to purchase them again.

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How long does the download of business templates and files take?
Easy-Business-Template provides all files via a high-speed server. Also, we attach great importance on small file sizes to guarantee a fast downloads.

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Whom to contact if file downloads don’t work?
You directly get access for your downloads after successful payment. The files will be provided for three (3) days in your account. Please note that you only can download the files once (1). If the download disrupts, please examine if a firewall blocks the download. Please deactivate the firewall for the download period. Do not forget to reactivate the firewall after successful download. Specific questions will be answered by: sales[at]easy-business-templates.com

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What to do if templates are not displayed accurately?
In this case we ask you to send the damaged file by E-Mail. We will send you replacement as fast as possible.

Whom to contact for questions concerning the product?
If you have any questions, please do not hesitate to contact us: sales[at]easy-business-templates.com

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Is it possible to order the templates on CD-ROM?
Our business model is based on the internet. Therefore, we are focused to provide the business templates via download.

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3) INFORMATION REGARDING USE AND LICENSE RIGHTS

What are the legal limitations while using the business templates?
Purchased templates and checklists can personally be used without special restriction. Reselling, renting or placing to someone’s disposal is strictly forbidden.

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I like to provide the templates in my companies’ intranet. Am I allowed to do so?
It is not allowed without special agreement. Please contact us. We will individually appraise this procedure. A possible solution is the assignment of a multi-user license. E-Mail: sales[at]easy-business-templates.com

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4) INFORMATION REGARDING PRIVACY

Which data will be stored?
We only store data that will be used for answering your inquiries and that are necessary for the billing procedure. Hereby we only store data you have provided in the registration form. Due to the fact that we work together with external payment providers we do not store any payment information data.

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Does this also apply to my personal data?
The topic of data security is taken very seriously. A constantly running process examines the data security with the aim that all personal data are treated strictly confidential. We guarantee that Easy-Business-Template does not provide any data to third parties.

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How are your files protected against viruses and Trojans?
All provided templates are scanned by the current version of Norton anti-virus and therefore examined on viruses and Trojans.

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